All Episodes

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Airbnb’s October 20th email about house rules is all anyone in the hosting world wants to talk about right now. Hosts want to know how they’ll get guest emails, whether they can still use a rental agreement, and what happens when something gets broken. Those are fair questions, and we’ll answer all three. But a […]

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Superhost still matters, but winning in today’s Airbnb market requires more than a badge. An Airbnb Superhost strategy cannot stop at earning the badge. Superhost still matters because it tells guests and Airbnb that you are responsive, dependable, and actively taking care of your property. However, when plenty of other hosts in your market also […]

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The best way to handle a bad review is to prevent the frustration before it ever reaches the guest. Airbnb five-star reviews do not come from luck. They come from preventing the small guest frustrations that can turn an otherwise good stay into a complaint. When a guest leaves a less-than-five-star review, most hosts want […]

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The hosts struggling most in 2026 are not being taken down by the market. They are being exposed by it. Spend five minutes online and you will find someone saying the Airbnb market is collapsing. Rising costs. Cleaning fees. Strict house rules. Oversaturation. Local bans. Squatters. Property damage. Guests choosing hotels again. There are real […]

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Airlines changed the business by reimagining the flight. Hosts can do the same by adding convenience, luxury, excitement, and confident pricing to the guest experience. Most hosts think they are renting out a room, a home, or a place to sleep for the night. Airlines used to think the same way about a seat: it […]

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Before you drop your price, look at the four things most often costing hosts bookings: your listing, your data, your calendar, and your past guests. When an Airbnb is not getting booked, most hosts blame one of two things. The price. Or the market. Maybe the nightly rate is too high. Maybe the area is […]

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Shannon Leyh thought PriceLabs did not understand her rural ski market. Then she gave it another chance and changed the way she priced her Snowshoe condo. Shannon Leyh has been hosting in Snowshoe, West Virginia for several years, but her business looks very different now than it did when she started. She lives in Ohio. […]

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Allie White stopped assuming someone else could run her property better and turned Serenity Cabin into a stronger, more profitable short-term rental. Allie White did not think she could manage her own short-term rental. She had already been through a difficult long-term rental experience, including a property manager who failed to protect the home. So […]

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You do not need a renovation to improve your guest experience. These small setup details can reduce friction, protect your property, and help earn better reviews. The difference between a good Airbnb and a great one is rarely one massive upgrade. It is usually the small setup details guests notice throughout their stay. A better […]

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After more than a decade of Airbnb hosting, these are the business lessons that actually save hosts time, money, and stress. Sarah and Annette have generated $5 million through Airbnb hosting. But that number did not come from one perfect property or one lucky break. It came from more than a decade of hosting, making […]

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The best short-term rental deals are not always sitting on Zillow. They are often hiding inside relationships, communities, and conversations you have not started yet. Most hosts looking for their next short-term rental do the obvious thing. They scroll Zillow. They check public listings. They refresh the same search filters as every other investor in […]

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The obvious costs are not usually what hurts your profit. These hidden Airbnb expenses belong in your forecast before they surprise you. Most hosts know to budget for the big things. Mortgage. Furnishings. Cleaning. Supplies. But short-term rentals come with another layer of expenses that often appear after you’re already operating. Some are a few […]

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Gale Golden had a great property. Once she started treating it like a real business, the numbers finally started matching the experience. If you already know how to run one strong short-term rental, co-hosting may be the next business model hiding in plain sight. Gale Golden did not set out to become a short-term rental […]

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Steve Marquis used data, family-friendly positioning, and smart pricing to outperform the market without chasing a full calendar. Steve Marquis is not a “hope it works out” kind of host. Before he bought his first short-term rental, he was running seven or eight pro formas a day. He had been a teacher, then became a […]

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Kim Kelley turned an Annapolis family home into a focused short-term rental business by knowing her guest, tightening her systems, and building demand outside the OTAs. Kim Kelley did not set out to become a short-term rental operator. She and her family bought a home in Annapolis because their daughter, Lizzie, was attending the United […]

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If you already know how to run one strong short-term rental, co-hosting may be the next business model hiding in plain sight. Most “how to make $100K on Airbnb” advice says the same thing: Buy more properties. Add more doors. Scale your portfolio. But if Sarah and Annette were starting with one property in 2026, […]

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Short-term rentals are not passive income, but one well-run property can create the cash flow, equity, and confidence to build the next one. Short-term rentals are not passive income. They are active work. More work than being a traditional landlord, with more guest communication, more turnover, more expenses, more seasonality, and more ways for something […]

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If you only check your bank balance to see how your Airbnb business is doing, you are missing the real story. When an Airbnb payout hits your bank account, it is easy to assume the business is working. Money came in. The booking happened. The month must be on track. But a payout is not […]

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Guests are comparing your property against dozens of alternatives. These six listing mistakes may be giving them a reason to keep scrolling. When an Airbnb is not getting booked, most hosts immediately look at the price. They lower the nightly rate, add a discount, and hope the calendar starts filling. But pricing may not be […]

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The Airbnb Algorithm Isn’t Broken—Here’s What It’s Actually Measuring Every Airbnb host has wondered it at some point: “Why isn’t Airbnb showing my listing?” The common assumption is that the algorithm is mysterious or working against you. Sarah and Annette argue the opposite. The algorithm isn’t hiding your property—it simply reflects how your listing performs. […]

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Many Airbnb hosts provide premium guest services at no charge. Here’s how to confidently turn those requests into additional revenue while maintaining exceptional hospitality. Hospitality doesn’t mean doing everything for free. In this episode, Sarah and Annette challenge a common belief among short-term rental hosts: that charging for additional guest services somehow makes the experience […]

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