Growing a Business While Giving Back with Coconut Condos’ Angie Leone Continuing a series of interviews featuring our favorite speakers from the 2021 Vacation Rental Managers Association International Conference in San Antonio, Texas, we sit down with Angie Leong, owner and CEO of Coconut Condos, a vacation rental management company founded in 2011 on the […]

Revenue Management for the Rest of Us Heather Richer is a revenue management and distribution expert with over a decade of experience. She and her team have done revenue management for hotels, resorts, casinos, restaurants, and have been focusing on short-term rentals for the last 3+ years. We’ll discuss the fundamentals of revenue management for […]

Our Experiences at the 2021 Vacation Rental Managers Association International Conference in San Antonio, Texas We’re still reeling from our first in-person conference post COVID. It was great to spend time among so many great and like-minded people at the Vacation Rental Managers Association International Conference in San Antonio, Texas. Listen for a rundown of […]

Leveraging Local Expertise to Successfully Run Your Rental Business with Victoria Hawley Running multiple rental properties can be stressful… but managing them across multiple states? It’s still totally doable! Victoria is a Superhost who has been at it for over a year in her home city of Columbus, Ohio, and she and her husband recently […]

Take Your Property from Overlooked to Overbooked with Brian and Kati Green The number one thing that communicates to your potential guests and turns them to booked guests is effective photography. Kati and Brian Greene are “Superguests” who, after searching thousands of listings around the world, utilized that experience to create a service that optimizes […]

What to Do When a Potential Guest is Sending Warning Flags What can you do when your gut is sending you warning signs about a guest booking? While you don’t want to be individually vetting guests, you do want to make sure that they’re a good fit for your properties – especially if you have […]

Elevating Your STR with High-Vibe Design with Moira Sedgwick Moira Sedgwick is the James Beard Awards Director and founder of A Chalet Collective, a short term rental design, remote management, and consulting business. In this episode, listeners will hear about the convergence of hospitality and design. We will dive into why it’s important to create […]

Give & Grow: How Philanthropic Hosting Helps Communities & Businesses Alike with Chelsea Dunckley We all want to run a good business, but many of us want to do good in the world as well. Chelsea Dunckley of Digs Co. joins us as we explore how offering up your vacation rental in various philanthropic ways […]

A Wild Story: An Unorthodox Short-Term Rental Journey in Puerto Vallarta, Mexico Dan Ferretti has spent most of his life acting, singing, and pursuing a career in theater. He supplements this unstable career choice by managing a rooftop baseball club at Wrigley Field in his hometown of Chicago, as well as working as a standardized […]

How to End a Property/Manager Relationship That’s Out of Alignment Last week we talked about how to find a property manager that’s a good fit for you. But what if you’re on the management side, you take a job and, down the line, you realize the property doesn’t align well with your brand? Whether you’re […]

11 Things to Look for When Hiring a Co-Host Even if you LOVE being a property manager, practically everyone hits a point where they realize “You know what? Maybe I don’t want to be managing all of my own properties forever.” When you get there, there’s only one thing to do: start hiring. But when […]

3 Things a Property Manager Can Focus on Now to Help Them Achieve the Best Exit with Jacobie Olin We’ve spent a lot of time focused on two phases of the property-owning process: buying and renting. But there’s another step we have had a chance to dive into yet, and that’s the selling process. Jacoby […]

Buying Land & Property Using Creative Financing Options with Mike Hicks Mike Hicks is a real estate maverick. He’s been involved throughout the industry for over 20 years, beginning in new construction and working his way to long-term rentals, flips, and short-term rentals as well. When he converted a duplex to a STR in 2016, […]

Our Mistakes Making Property Offers & How to Avoid Them We always try to be transparent about what is going on in our businesses in the hopes that doing so will serve you. We share our hopes, ideas, struggles, and more. And on that note, we’re going to share one of our most recent embarrassments […]

Going All In on Short-Term Rentals with A-Frame Ranch Owner Callie Witcher Some people like to dip their toes into the short-term rental world. Others, like today’s guest, go all in from the beginning. Despite having no background in the market, Callie Witcher is a Superhost from Fredericksburg, TX in the beautiful Texas Hill Country, […]

Hiring a Team That Works with You with Taylor Arbaugh One of the questions we get asked most often is: how do you hire a team that has the same ethos and attention to detail as you? Taylor Arbaugh is a property coordinator at The Cliffs Hocking Hills and a team member of Sarah’s. She […]

Make Deck Safety a Priority with Justin Ford When it comes to safety, it always feels like an accident will never happen with you – until it does. Justin Ford, our Safety Captain, is professionally trained by the coastguard, volunteers as a firefighter, and previously ran a 600-property vacation rental company. He has personally experienced […]

Five Commonly Overlooked Cleaning Opportunities There are so many things to clean within your short-term rental, so it’s worryingly easy to overlook something. We’re exploring the top five things that could save you a trip to your rental thanks to some smart, preventative cleaning. Resources: #STRShareSunday @loosecreekcabins It’s time for #strsharesunday and today we are […]

The Hidden Expense of Your Airbnb When you’re running a business, keeping track of your expenses is just as important as tracking income. But there are some costs that you’d never think of. We’re going to cover one hidden expense that’s going to give you a real gut check – and that’s your time. Most […]

Start Boosting Your Direct Bookings Today with Mark Simpson So many hosts complain about the drawbacks of online travel agencies – but few actually do anything about them. Most don’t even know how! In an ever-competitive marketplace, Mark Simpson helps short-term rental hosts thrive. After successfully coaching over one thousand hospitality businesses to date, Mark’s […]

Cash Pad, TV Show Renovation & the Austin STR Market with Lauren Noble Lauren Noble is a Superhost from Austin, Texas whose short-term rental was featured on the CNBC show “Cash Pad” with the Bachelorette’s JoJo Fletcher and Jordan Rodgers in the fall of 2019. Hosting was supposed to be a fun part time project […]