Stop stressing over every speck of dust—start building systems that ensure five-star cleans, every time.

If you’re still scrubbing toilets between turnovers, this episode of the Hosting Hotline is your permission slip to let go. But not without a plan.

Sarah and Annette break down exactly when to hand off cleaning duties, what to document before you do, and how to train and verify your team’s work. Because great hosts don’t just clean well—they build repeatable systems that guarantee consistency.

You’ll learn:

• The “trust but verify” method every host should use
• Why your guests should never be your quality control
• How to document and define your cleaning process (with photos!)
• What to include in your cleaner training plan
• Why poor reviews are often a training issue, not a cleaner issue
• A look at what’s next for the industry—hello, AI cleaning robots

Whether you’re just starting out or managing multiple properties, this conversation will help you protect your brand reputation and set your team up for long-term success.

Resources Mentioned:

Neo Cleaning Robot (coming 2026)

Lodgify – All-in-one software to manage bookings, sync calendars, and build your direct booking site.

Have More Questions? We’d love to hear from you! Submit your hosting questions to the Hosting Hotline and tune in to the podcast for answers. Don’t forget to follow us on Instagram for more tips: @thanksforvisiting_.

Download a transcript of this episode.

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