Mastering Revenue Management: Pricing Strategy, Profit Gaps & Calendar Wins (Episode 459)

Pricing Isn’t Just Math—It’s Strategy: Wendy Doris on Revenue Management That Works

If you’ve ever second-guessed your Airbnb pricing strategy or felt like dynamic pricing software is a mystery you’ll never solve—you’re not alone. This week on the podcast, we sat down with Arizona-based co-host and STR educator Wendy Doris of Mostess, who shared how learning to truly manage her revenue transformed her short-term rental business.

This episode is packed with real-life stories, honest takeaways, and a serious dose of motivation to get into your numbers and stop leaving money on the table.


From DIY Pricing to Data-Driven Revenue Strategy

Wendy started just like many hosts do—picking a weekday and weekend rate, maybe bumping it up for high season, and calling it a day. But once she added a few more properties to her portfolio, it became clear that her pricing approach wasn’t scalable—or effective.

Enter: dynamic pricing tools like PriceLabs. At first, Wendy trusted the tool to do the heavy lifting. But over time, she realized software alone wasn’t enough—she needed a strategy to interpret the data and make smart decisions across her 17 properties.

“I started to see how much I was leaving on the table in April—thousands of dollars—because I hadn’t realized it was still a peak season in Phoenix,” Wendy said.


Revenue Management = More Than Just Setting Rates

If you think revenue management is only about setting the right price for a night’s stay, think again.

Wendy defines revenue management as the ongoing strategy to optimize and grow your income, which includes:

  • Dynamic pricing adjustments
  • Rule sets and minimum night stays
  • Promotions for low-demand dates
  • Upsell strategies and fees
  • Calendar visibility and booking windows

She checks her pricing and booking reports weekly, sometimes daily, using an “on-the-books” report to evaluate monthly revenue, occupancy, and whether she’s pacing toward her goals.

“I love picking at the numbers,” Wendy admitted. “It’s like a rabbit hole—but in a good way.”


Why Co-Hosts Must Understand Pricing Strategy

If you’re managing properties for others, knowing your numbers is non-negotiable. Wendy makes revenue management a key part of her pitch to new clients—and she backs it up with real-time reports and regular adjustments.

She also shares that most property owners don’t know how to measure performance, so it’s on you as a co-host to lead with confidence and data.

“Owners trust me because I show them what we’ve done and why. And if something changes, I can explain it.”


Common Pricing Mistakes Hosts Make (and How to Avoid Them)

During the episode, Wendy, Sarah, and Annette called out some common traps hosts fall into:

  • Assuming pricing tools “just work” without checking in
  • Leaving outdated rule sets and calendar blocks active
  • Overpricing in low season (or underpricing in high season)
  • Not offering flexible stays, like one-night bookings, when they’d boost visibility
  • Holding back from adjusting pricing due to fear, not data

The key to fixing these mistakes? Consistency. Wendy emphasized that managing your revenue isn’t a one-time project—it’s an ongoing part of running a successful STR business.


Take the Next Step: Join Our May Bootcamp

Wendy will be joining us for our live Priced & Profitable Bootcamp, happening this May!

Whether you’re brand new to pricing or want to level up your revenue skills, this bootcamp is designed to walk you through:

  • Understanding your pricing metrics
  • Setting a strong base rate
  • Making seasonal and demand-based adjustments
  • Using dynamic pricing tools like a pro
  • Creating a revenue strategy that works for your business model

Join us and start making pricing decisions you feel confident about—because you deserve to earn what your property is worth.

👉 Sign up for the Bootcamp now


Download a transcript of this episode.

Resources:


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@duckpondaframe

The Duck Pond A-Frame in Cottonwood, AZ is a 1984 gem that’s packed with vintage charm, cozy details, and incredible outdoor space. Overlooking a peaceful pond (yes—you can feed the ducks!), this 3-bedroom A-frame is perfect for slow mornings on the deck, reading by the fire, or cooking a big dinner after a day in Sedona or Jerome. The coffee bar is next-level, and the living room has floor-to-ceiling windows with a view that’s hard to beat. Bonus points for a fenced yard, record player, fire pit, and thoughtful touches like puzzles, high-speed WiFi, and duck food. Follow @duckpondaframe to soak in the cozy, nostalgic vibes of this unique Arizona escape.

We would love to feature YOU! Submit your property for our next #STRShareSunday at strshare.com.

Together, Annette & Sarah are the dynamic duo behind the wildly popular podcast Thanks For Visiting, co-creators of the Hosting Business Mastery Method, & seasoned short-term-rental hosts.

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