84. Annette + Sarah

Airbnb Hosts Hanging Out in the Kitchen

How to Give Constructive Criticism to Your Turnover Team

In the rental industry, we all REALLY depend on our turnover teams. They’re an essential part of making sure business runs smoothly and that our guests are happy. So what do you do if you notice room for improvement, but don’t want to come across as rude or obsessive?

This is not about your demands as the host, it’s about giving the guest the best experience possible. Keep in mind, no one is going to care about your business as much as you do. That being said, your turnover team is operating their own business, and they want to keep their client (you) happy just as much as you want to keep your guests happy. Let’s look at how you can communicate with your turnover team without being too harsh, but still get everything you need to run your business.

Are you ready to master your hosting business without sacrificing guest experience? Click HERE for our free workshop



Time for #STRShareSunday! This week we want to share The Tahoe House!

This *might* be a first… the Tahoe House shared our hashtag in a reel!

They might be new to AirBnb, but what we LOVE is that they’ve been creating excitement as they take us along on their journey of creating this space as they bought it and rehabbed it. They were already collecting emails before they even opened (awesome)!

Even though they aren’t even open yet, they are still CRUSHING the marketing game, proving that you don’t have to be an established STR to start doing these things. We also LOVE their branding: signage, pillows, coasters, custom robes (omg)… you name it! We love the brand they are building, so go give them some love!

We would love to feature YOU, so don’t forget to use #STRShareSunday to get your chance!

Together, Annette & Sarah are the dynamic duo behind the wildly popular podcast Thanks For Visiting, co-creators of the Hosting Business Mastery Method, & seasoned short-term-rental hosts.

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