Pros & Cons of Vacation Rental Damage Claims Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. John asks: I’m in a ton of Facebook groups, and the most common question I’m seeing is… Should I […]

What is a Hostel? And How Are They Different Than Short-Term Rentals? Today’s expert guests are the owner/operators of Howzit Hostels, a growing brand of hostels based in the Hawaiian Islands. Michael and Nathan discuss their journey beginning with investing in short-term rentals to scaling up to commercial and hospitality properties. They currently own two […]

Common Exclusions & Risks in Vacation Rental Co-Hosting Agreements Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Suzie asks: I am new to co-hosting and I want my contract to be thorough, but not too […]

How To Create A Magical Experiential Micro Resort Today’s expert guest is Isaac French, the visionary creator behind Live Oak Lake, a stunning 7-cabin landscape hotel nestled in the heart of Texas. Having recently sold the venture, Isaac is now channeling his passion and expertise into Experiential Hospitality, a vibrant community and masterclass program for […]

How to Choose the Best Property Management Software for Your Airbnb Short-Term Rental (Episode 384) Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Marie called into our Hosting Hotline and asked: We are wondering if […]

Unlocking Tourism Potential Through Hyperlocal Hosting w/ Nick Taylor of Nox Luxury Properties Today’s expert guest is Nick Taylor, driver of strategic direction at Nox Cape Town Villas & Apartments in South Africa, and steward of its real estate portfolio worth more than $150M USD. With an educational background in hotel operations, he saw early […]

Creative Bedroom Storage Options for Your Vacation Rental Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Katie asks: We’re about to start our first short-term rental. My question right now is… How important is it […]

Reestablishing Our Passion for Guest Satisfaction (Airbnb Hosting is NOT Passive Income!) In today’s episode, we’re getting (painfully) real.  We felt the need, after seeing a flood of negativity in online STR spaces, to bring this all back to its foundation – why do we work in hospitality, anyway? What does it mean to truly […]

Airbnb Damage Reimbursement Steps – Speed Matters! Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Megan asks: I have a question about how to handle an incident that occurred in one of my units. Some […]

Louis Andrews on How He Manages STR Listings in the French Alps Today’s expert guest is our new friend, Louis Andrews, President and Director of OVO Network, a company specializing in the short-term rental of high-end mountain chalets in authentic destinations, primarily in the French Alps. We met Louis on our castle STR retreat, and […]

Is the Short-Term Rental Industry Dead in Dallas, Texas? Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Megan called into our Hosting Hotline and asked: I live in the Dallas, Texas area and I am […]

Recap & Reactions from IMN Short-Term Rental Forum 2024 Today’s special episode comes to you live from the showroom floor of the 3rd Annual IMN Short-Term Rental Forum in Austin. We sit down with a few expert attendees; recap our findings from presenters, sessions, and roundtables; and start to apply new lessons to our own […]

Top Things to Consider When Adding a Hot Tub to Your STR Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Elaine called into our Hosting Hotline and asked: We have an outdoor tub, but we […]

Global Perspective on Vacation Rentals from Leading Business Builder Richard Vaughton As owner and co-founder of a European rental management company overseeing 900+ properties, Richard Vaughton has significant experience in short-term rentals and property management. He’s also got some surprising takes on where our industry is headed in the near and long term future.  Uniquely […]

Your STR Guests Keep Staining Linens – Are You Covered? Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Betsy asks: I wanted to talk about damage waivers using companies like Waivo. I’m using Waivo specifically […]

Recapping Early Stages of Our Glamping STR Property Development We’re making progress on our Hocking Hills glamping project with cabin demo, prefab purchases, and creative financing. Check in for an honest, relatable recollection of the development process from two eager investors knee deep in a long term legacy build. First, we take you behind the […]

Should Your STR Listing Offer Special Occasion Upsell Packages? Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Elaine asks: We get a lot of couples that stay at our romantic gazebo cottage. I had a […]

Fight for Your Right to Host! Oceanside, California Edition Today’s expert guest is Ellyn Vollmer. She’s got a wild pain-to-purpose story that many hosts will find eerily familiar. She and her husband Devin live in Pittsburgh, PA and recently launched their first STR property in Oceanside, CA after a long and winding road filled with […]

Sick of Party Crashing? Implement These Preventative Steps at Your STR Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Brandy asks: We host on a 10-acre property. We also live on this 10-acre property. But […]

Expanding Vacation Rentals in Cyprus: Remote STR Co-Hosting Masterclass with Lisa Roads Today’s expert guest is Lisa Roads, a seasoned short-term rental professional, whose journey began as a property investor in her early twenties.  As Lisa continued to grow her property portfolio, she recognised the potential for early adoption in an emerging market in Cyprus. […]

Don’t Forget This ONE Tool for Cleaning STR Headboards Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Melissa asks: I am going to be a new host, and I have a question about bed frames […]