Is It Time to Fire Your Airbnb Property Manager?

As a short-term rental host, working with a Co-Host or property manager can be a game-changer—until it’s not. If you’re frustrated with communication issues, lack of transparency, or feeling like your property isn’t being managed properly, you may be wondering: Is it time to fire my Airbnb property manager?

Before you make a hasty decision, let’s break down the key warning signs, common frustrations, and how to evaluate whether you truly need a change—or if it’s just a matter of resetting expectations.

Common Reasons Hosts Consider Firing Their Property Manager

1. Poor Communication – If your property manager is slow to respond, unclear, or inconsistent in their updates, this can lead to frustration and missed opportunities.
2. Lack of Transparency – Are you constantly chasing them down for reports? Do you feel in the dark about bookings, maintenance, or guest interactions?
3. Negligence in Property Maintenance – A great property manager should be proactive about maintenance and inspections, not just waiting for problems to arise.
4. Financial Mismanagement – Late owner statements, incorrect payouts, unclear fees, or general disorganization in financial reporting can be serious red flags.
5. Failure to Optimize Revenue – If your property is consistently underperforming compared to the market, and your manager isn’t implementing pricing strategies or marketing improvements, it may be time to move on.
6. Scaling Too Quickly – Some property managers take on too many listings too fast, causing existing clients to suffer from lack of attention and care.

When You May NOT Need to Fire Your Property Manager

Not every frustration means it’s time to cut ties. Before firing your manager, ask yourself:

✅ Are your expectations realistic? Are you expecting five-star service at a budget price? Have you clearly communicated what you need?

✅ Are you taking their advice? If your manager has suggested updates or pricing changes that you’ve ignored, they may not be the problem.

✅ Do you understand the contract? Many hosts don’t fully read their agreements. Your frustration may stem from misunderstandings rather than poor service.

✅ Are you giving them room to do their job? If you’re micromanaging or overriding decisions without discussion, the issue may be lack of trust rather than lack of skill.

✅ Have you had a direct conversation? Sometimes, a simple conversation to realign expectations can fix the issue. If you haven’t addressed your concerns head-on, that should be your first step.

How to Evaluate and Fire a Property Manager the Right Way

If you’ve determined that firing your property manager is the best decision, don’t rush the process. Follow these steps:

1. Review Your Contract – Understand termination clauses, notice periods, and any fees associated with ending the agreement.
2. Document Everything – Keep records of communication, financial discrepancies, or any issues that led to your decision.
3. Have a Direct Conversation – Schedule a professional discussion outlining why you’re ending the relationship.
4. Prepare for Offboarding – Ensure a smooth transition by securing all property-related accounts, guest information, and vendor relationships.
5. Decide Your Next Steps – Are you moving to another property manager or self-managing? Plan accordingly.

Thinking of Self-Managing? Here’s What to Consider

If you’re considering taking over your property’s management, make sure you’re ready for the workload. Self-managing requires:

✔ 24/7 guest communication
✔ Handling maintenance & vendor coordination
✔ Marketing & pricing optimization
✔ Managing direct bookings & online travel agencies
✔ Legal compliance & financial tracking

If this sounds overwhelming, it may be worth hiring a new Co-Host or property manager instead.

Final Thoughts: Should You Fire Your Airbnb Property Manager?

Deciding to fire your property manager isn’t easy, but sometimes it’s the best move for your business. If your manager lacks transparency, isn’t optimizing revenue, or is simply unresponsive, it’s time to move on.

However, before making a change, be sure you’ve set clear expectations, reviewed your contract, and had an honest conversation. Sometimes, the issue isn’t a bad property manager—it’s a misalignment of goals.

Download a transcript of this episode.

Resources:

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@dollhousedaydreamaz

Dollhouse Daydream is a Barbie-inspired escape in Arizona that’s packed with fun details and playful vibes. From the themed bedrooms to the pink pool deck, every corner is made for memories and Instagram-worthy moments. Perfect for girls’ trips, family getaways, or just living out your Barbie dreams, this place is as fun as it looks. Follow @dollhousedaydreamaz to check out more of this colorful, feel-good retreat!

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