How to Choose the Best Property Management Software for Your Business

How to Choose the Best Property Management Software for Your Airbnb Short-Term Rental (Episode 384)

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between.

Marie called into our Hosting Hotline and asked:

We are wondering if we should invest in property management software. We have four properties. They’re all on Airbnb, and they’re doing well. We’re about to bring on a fifth and we’re wondering if now is the time, but we are truly overwhelmed with all the options. How do we decide which PMS to use? How did you guys decide, and what is important to look for when you are deciding?

Finding the Best Rental Property Management Software: What You Need to Know

Identify Your Needs: Consider the specific needs of your property management operations, including integrations with other platforms, ease of use, and whether the software can scale with your growth.

Customer Support Importance: Prioritize excellent customer support in your PMS choice, as this can greatly affect the efficiency of handling operational issues that arise at inconvenient times.

Compare and Contrast: Make a pros and cons list for each PMS option and involve feedback from other users through forums or networks to understand the practical benefits and drawbacks.

Future-proofing: Consider not just your current needs but also future expansion plans when selecting a PMS, ensuring it can accommodate growth without requiring frequent switches to new systems.

Direct Booking and Marketing Tools: Ensure the PMS supports direct bookings and robust marketing tools to help reduce reliance on third-party platforms like Airbnb, which can have high fees and control over your listings.

Property Management Software for Airbnb Listings and More: Episode Timestamps

(00:01:18) Marie Asks How To Choose a Property Management Software (PMS)

(00:02:42) How To Evaluate Customer Support in Property Management Softwares 

(00:04:44) Choose a PMS That Will Grow With Your Business Goals

(00:08:01) Is Investing in a PMS Important for Long-Term STR Success? 

(00:09:32) Software Options + How Sarah And Annette Chose Their PMS

(00:016:12) An Exercise To Help You Start Your Search

Thanks to everyone who submitted questions. To hear your voice on the show and send a question to Sarah and Annette, submit your burning hosting questions at: hostinghotline.com.

Download a transcript of this episode.

Resources:

Together, Annette & Sarah are the dynamic duo behind the wildly popular podcast Thanks For Visiting, co-creators of the Hosting Business Mastery Method, & seasoned short-term-rental hosts.

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