Unlocking Hidden Revenue & Effortless Operations with Breezeway (Episode 441)

Maximizing Revenue & Efficiency: How Breezeway Transforms Short-Term Rental Operations

As a short-term rental host, staying on top of daily operations while ensuring a seamless guest experience can feel like a full-time job. Between guest communication, maintenance coordination, and inventory management, it’s easy to get overwhelmed. But what if you could streamline your operations and increase your revenue—without adding extra work to your plate?

That’s exactly what Breezeway helps hosts accomplish. In our latest episode of Thanks for Visiting, we sat down with Koryn Okey, Vice President of Community & Engagement at Breezeway, to discuss how this powerful software can transform your rental business.

Why Operational Efficiency Matters for STR Hosts

Many hosts enter the short-term rental space thinking they’ll simply list a property on Airbnb and start making money. However, the reality is that managing a rental property—especially at scale—requires well-organized systems. The more efficient your operations, the more revenue you can generate, and the better your guest experience will be.

Breezeway offers a suite of tools designed to automate and simplify key areas of hosting, including guest messaging, maintenance coordination, inventory tracking, and even outsourced guest communication.

Let’s break down the most impactful ways Breezeway helps hosts unlock hidden revenue and streamline their day-to-day operations.

1. Breezeway Messaging: Automated Guest Communication That Works for You

If you’re still manually responding to guest messages, confirming check-ins, and sending out checkout instructions, you’re spending unnecessary time on repetitive tasks.

Breezeway’s automated guest messaging system takes care of all of this for you. It allows hosts to:

  • Pre-schedule messages for check-in, check-out, and mid-stay communication
  • Respond to guest inquiries faster with templated messages
  • Improve guest satisfaction with timely updates and proactive communication
  • Coordinate early check-outs to notify cleaners and free up the property sooner

By automating guest interactions, hosts can focus on bigger-picture business growth while maintaining high service standards.

2. The Power of Gap Night Messaging: Fill Empty Calendar Nights with Ease

One of the biggest revenue leaks for STR hosts? Unbooked nights between reservations.

Breezeway’s Gap Night messaging automatically detects unbooked nights before or after a guest’s stay and sends them a special offer to extend their reservation at a discounted rate.

Why this is a game-changer:

  • Increases occupancy rates without having to chase new bookings
  • Maximizes revenue per guest by extending their stay
  • Works on autopilot—once set up, Breezeway handles the messaging for you

Many hosts using this feature have seen thousands of dollars in extra bookings simply by offering guests the option to extend their stay.

3. Breezeway’s Inventory Tracking: Save Money and Avoid Running Out of Essentials

How much time (and money) have you wasted on last-minute runs for missing supplies?

With Breezeway’s inventory tracking system, hosts can:

  • Keep a real-time count of consumables (toilet paper, soap, coffee, etc.)
  • Set low-stock alerts so they never run out of essential items
  • Track costs per unit to control spending and reduce waste

This level of organization is especially useful for Co-Hosts managing multiple properties, ensuring that every home is well-stocked without unnecessary over-purchasing.

4. Breezeway Assist: Outsource Guest Messaging Without Losing Control

One of the biggest pain points for STR hosts? Being available 24/7 to respond to guest needs.

Breezeway Assist provides a team of trained hospitality professionals who act as an extension of your business. They handle guest messaging and troubleshooting while following your exact preferences for issue resolution.

Here’s how it helps:

  • Handles guest communication after hours, on weekends, or full-time
  • Escalates urgent issues only when necessary
  • Maintains professional, brand-consistent communication

Hosts using Assist report feeling less burnout, more work-life balance, and fewer middle-of-the-night guest calls.

5. Breezeway Elevate: Learn from Industry Leaders for Free

If you’re looking to level up your hosting business, Breezeway’s Elevate Property Operations Summit is a must-attend event.

Happening March 11-12, this free virtual summit includes:

  • Expert panels on property management strategies
  • Industry insights on improving efficiency and profitability
  • Real-world case studies from successful STR hosts

You can reserve your spot for free at breezeway.io/elevate.

Ready to Transform Your STR Business?

Whether you’re managing one property or a portfolio, Breezeway provides the automation, structure, and tools you need to stay organized and maximize profits.

Thanks to Breezeway Messaging, Gap Night automation, inventory tracking, and Breezeway Assist, hosts can work smarter—not harder—while delivering five-star experiences.

Want to see how Breezeway can work for you? Check it out at breezeway.io/tfv and start with your first property for free.

Download a transcript of this episode.

Resources:

#STRShareSunday

@stayinourspace

This week’s feature, @stayinourspace highlights Gigi’s Treehouse. This is the kind of place that makes you want to slow down and soak in your surroundings. The covered hot tub tucked under the treehouse, the cozy fire pit area, and the hammock swinging in the trees—every detail invites relaxation. The thoughtful design carries inside, where the open-plan space and natural light-filled bedroom create the perfect retreat. And with 195 five-star reviews, it’s clear that guests love every bit of it.

We would love to feature YOU! Submit your property for our next #STRShareSunday at strshare.com.

Together, Annette & Sarah are the dynamic duo behind the wildly popular podcast Thanks For Visiting, co-creators of the Hosting Business Mastery Method, & seasoned short-term-rental hosts.

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