How to Accept Payments for Direct Bookings Without Zelle or Venmo?

Managing payments for direct bookings can feel overwhelming, especially if popular platforms like Zelle or Venmo aren’t options for you. This is a common hurdle for international hosts or those operating in areas where these platforms aren’t available. In this blog post, we’ll break down practical solutions to simplify direct booking payments while keeping transactions secure and guest-friendly.

The Listener’s Challenge

Our listener, Karen, a Canadian host with a property in Maui, asked an excellent question: How can I streamline payment options for direct bookings when checks are becoming obsolete, and platforms like Zelle or Venmo aren’t available to me?

If you’ve been facing similar challenges, keep reading—we’ve got answers!

Why Checks Are Outdated for Direct Bookings

Relying on checks for payment is quickly becoming a thing of the past. Here’s why:

• Security Concerns: Checks can be lost, delayed, or intercepted.
• Convenience: Guests prefer instant, digital payment methods that are seamless and user-friendly.
• Efficiency: Digital payments simplify bookkeeping and eliminate the back-and-forth of processing physical checks.

Payment Solutions for Direct Bookings

1. Stripe for Credit Card Payments

Stripe is an excellent option for collecting payments from your guests securely. Here’s why it works:

• Global Reach: Stripe supports businesses worldwide and allows you to accept payments in multiple currencies.
• Ease of Use: It’s user-friendly, both for you and your guests.
• Direct Integration: You can integrate Stripe with your direct booking website for a seamless payment process.

For Canadian hosts managing U.S. properties, Stripe works as long as your property is tied to a U.S.-based business and banking account.

2. Relay Banking: A Game-Changer for Hosts

Relay is one of our favorite tools for business banking. It’s designed with small businesses and entrepreneurs in mind, offering features that simplify payment collection and tracking:

• ACH Payments: Similar to Canada’s e-transfers, ACH payments allow quick and secure bank-to-bank transactions.
• Wire Transfers: Great for larger payments or international transactions.
• User-Friendly Interface: Relay’s platform makes it easy to track payments, send invoices, and manage multiple accounts.
• No Need for Zelle or Venmo: Relay eliminates the need for third-party apps by offering versatile payment options.

Bonus: If you set up a Relay account and fund it, you can receive $50! Learn more about Relay.

Setting Up Your Business for Seamless Payments

To make the most of platforms like Stripe and Relay, consider these steps:

A. Establish a U.S. Business Entity

If your property is based in the U.S., setting up a U.S. entity like an LLC can simplify payment collection and banking. You’ll need:

• A U.S.-based address (often the property address works).
• An Employer Identification Number (EIN) for tax purposes.

B. Work with Your Local Bank

If setting up a U.S. entity isn’t feasible, consult your local bank about cross-border payment options. Many banks offer services that support international transactions.

Why Digital Payments Are a Win-Win

Switching to digital payment methods benefits both hosts and guests:

• Flexibility: Guests can pay using their preferred method, such as credit card or ACH transfer.
• Speed: Payments process faster, meaning funds are available sooner.
• Professionalism: Digital payments create a seamless experience that builds trust with your guests.

Thanks to everyone who submitted questions. To hear your voice on the show and send a question to Sarah and Annette, submit your burning hosting questions at: hostinghotline.com.

Download a transcript of this episode.

Resources:

• Stayfi: Use code THANKS for 50% your first 3 months of service
• Relay: Get $50 when you fund a Relay Account
• Stripe: Discuss options with their customer service
• The Ultimate Guide to Setting Up Your Airbnb Business the RIGHT way (banking, taxes, LLC, profits) | Subscribe to our YouTube Channel
• Hosting Essentials Checklist: hostchecklist.com