Back to the Basics: Refocusing on Guest Experience
Following up on last week’s episode covering the basic steps you can take as a host to make sure you have all the simple things dialed in, we look at ways to step back and reconsider your guest experience. The customer is always right, after all.
We’ve stayed at at least twenty hotels and short-term rentals over the past year and we always come away with new takeaways each time. Today, we share those insights with you. Most of them are simple, immediately actionable, and affordable to implement. Let’s not overthink it!
- BOTHSTAR Keypad Door Knob
- Visit thanksforvisiting.me/workshop to watch our Hosting Business Mastery Method workshop!
It’s time for #strsharesunday! Today we are sharing Pines Edge!
Last week we went down south, this week we’re heading north to Ontario, Canada! Get ready for some super cozy vibes! This gorgeous space features not one, but two fireplaces, and they do an amazing job highlighting them in their listing.
They use the term, “Rustic Luxury” in their listing, and what a perfect way to capture the essence of their space and let potential guests know exactly what to expect! Be intentional in your copywriting!
We also love how they toggle between interior and exterior shots on their instagram to really show people the entirety of the property and what they can expect by staying there!
We can’t wait to snuggle up by the fire at Pines Edge!
We would love to feature YOU, so don’t forget to use #STRShareSunday to get your chance!