All Episodes

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How to Encourage Safe Grilling at Your Vacation Rental Property Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Samantha called into our Hosting Hotline and asked, “What’s your take on grills at a short-term rental? […]

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What Happens if Your Airbnb Burns Down? A Fateful First-Hand Experience Today it’s time to get serious – as serious as a catastrophic house fire. With no exaggeration, it is essential that any short-term rental host, or aspiring host, listen into this entire episode. This week’s expert guest is Nicholas Libertin. He and his wife […]

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How PriceLabs Works with Variable Airbnb Hosting Fees Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. A listener asks: I already use dynamic pricing strategies in my business right now. I see that Airbnb is […]

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Michael Lacalle’s Tips for Cross-Country STR Deal Making, Prepping, Pricing & Hosting Welcome to the officially unofficial Money Making May, where we have a full month’s worth of content all around pricing profitable properties with PriceLabs! Today’s expert guest is Michael Lacalle, a teacher, husband, and father of two who stumbled into house hacking as […]

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How To Get Camera Compliant with Airbnb’s New Rules & Regulations Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Russell asks: Hosts are seeing so much out there right now about cameras and Airbnb. I […]

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Kristie Wolfe Shares Off-Grid Remote Hosting Tips & Creative Construction Lessons This week’s expert guest is Kristie Wolfe, creative off-grid builder and short-term rental superstar. With her one-of-a-kind projects, her focus is on creating unforgettable guest experiences, not just accommodations. Kristie is not only the builder in her business, she is also the designer, and […]

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Should We Convert to Mid-Term Bookings for Our Slow Rental Season? Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Kendra asks: We purchased a property, my husband’s pipe dream, in western Wisconsin on the trout […]

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Motel vs. Short-Term Rentals: Pro Hospitality Tips from Chama Trails, New Mexico Today’s expert guests are Austin and Karlee Phippen, operators of an expanding portfolio of hospitality brands and businesses in scenic Northern New Mexico. Starting in just 2019, they’ve already built an empire in Chama – from boutique hotel rooms, a 16-room motel, a […]

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How To Warn Your Airbnb Guests About Chatty Neighbors Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Bri asks: How do I prepare guests for nuisance neighbors? I have a neighbor who lives two houses […]

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STR Partnerships Explained: Who, What, When, Where & Why? Today’s expert guest (and one of our new business partners!) is Mike Navarro of Columbus, Ohio. Mike and his wife Ingrid entered the residential market as first-time homebuyers and have since expanded into multi-family housing, constructing single-family homes ranging from 400 sqft to 4500 sq ft. […]

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Bedding Strategies for Your Airbnb Business: Blankets, Sheets, Pillows & More Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. A listener asks: We are about ready to launch our first short-term rental on the beach. […]

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Pro Tips for Optimizing Supply Inventory in a Short-Term Rental Business Today’s expert guest is Wendy Doris. Experienced house flipper, host, co-host, and Hosting Business Mastery Method (HBMM) coach, Wendy loves the details, especially when it comes to the operations of her business. We lean into that expertise in this episode, jumping into the deep […]

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Tips for Leveraging Opportunities in Your Short-Term Rental Business Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Katelyn asks: My husband and I own Stay Old Town Road in Albuquerque, New Mexico. It’s four small, […]

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Reviewing Safety Standards for Airbnb Rentals in 2024 Today’s expert guest is Justin Ford, an international safety superstar when it comes to short-term rentals. Returning for his record thirteenth appearance on the show, the wisdom just never stops with Justin, as he’s become a close friend of the show – and hopefully, a trusted advisor […]

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Fighting Back Against Wet Dog Smell In Your Vacation Rental Listing Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Samantha asks: We recently started our short-term rental business and we currently have two rentals down […]

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Don’t Miss This Invaluable Advice for Managing STR Insurance Claims Today’s expert guest is Gwynne Beatty, a specialist in property damage claims, water restoration, mold remediation, maximizing your claim, and managing the repair process for residential and commercial properties. She’s here to pull back the curtain on the claims process and give you the knowledge […]

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Differentiate Your Short-Term Rental Listing with Guest Services Francesca asks: I am looking for ways to enhance the guest experience through concierge services. As an example, I saw someone post that they’ll put away Instacart groceries for guests before they arrive. I’m looking for unique and creative concierge services to offer guests and differentiate from […]

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Communication & Optimization Tips for Beginner Short-Term Rental Hosts Today’s expert guest is Lynn Smith, a short-term rental host and co-host for properties in Oklahoma City and the surrounding area. Informed by a mixed background in public health, event planning, and sales, Lynn started her hosting journey in 2020.  She’s a star member of our […]

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Tips for Communicating Your Rental Agreement to Airbnb Guests Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Sandrine asks: I have a few questions regarding guest communication. How much is too much and how exactly […]

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Tips for Amending Strict Short-Term Rental Laws in Your Community Today’s expert guests are Bob and Callie Karlen. A husband-and-wife investing team, they currently house hack their primary residence near Minneapolis, own and operate Bigwater Cove – their STR cabin in Northern MN – and are hoping to scale their portfolio in 2024 in the […]

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Pro Tips for Training (and Retaining) Short-Term Rental Staff Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Holly asks: What systems and processes do you use to train virtual assistants and other staff members? Where […]

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