A practical, hospitality-first approach to evaluating bookings and setting expectations.

When Alexandra asked how to “screen” guests, Sarah and Annette immediately reframed the question. In the short-term rental space, words carry weight—and screening can unintentionally lead hosts toward a mindset of judgment or assumption.

Instead, the goal is simple: make sure your property is the right fit for a guest’s stay.

Inside the episode, the hosts break down how to move from screening to alignment, including:

• How Airbnb’s verification and review system plays into trust
• Why Instant Book is often a revenue advantage
• What red flags actually matter when reviewing a booking
• The role of proactive communication in setting expectations
• The one question that consistently clarifies guest intent

This episode reinforces a core TFV principle: most travelers have good intentions, and a consistent, hospitality-driven process is the best way to protect your property while still delivering a great guest experience.

Resources Mentioned:

Truvi: Identity verification for direct bookings

Thanks for Visiting Bootcamp: Join the waitlist

Have More Questions? We’d love to hear from you! Submit your hosting questions to the Hosting Hotline and tune in to the podcast for answers. Don’t forget to follow us on Instagram for more tips: @thanksforvisiting_.

Download a transcript of this episode.

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